Terms of Service
Last updated: May 22, 2026
1. Agreement to These Terms
These Terms of Service ("Terms") are a binding agreement between you and the operator of ALLENARE ("ALLENARE," "we," "us," or "our") and govern your access to and use of the ALLENARE mobile application, the website at allenare.fit, and all related features and services (together, the "Service").
By creating an account, starting a free trial, purchasing a subscription, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
2. Who May Use the Service
You must be at least 18 years old to purchase a subscription or enter into these Terms. If you are between 13 and 17, you may use the Service only with the involvement and consent of a parent or legal guardian who agrees to these Terms on your behalf. The Service is not intended for, and may not be used by, anyone under 13.
By using the Service, you represent that you meet these requirements and that the information you provide is accurate and complete.
3. What ALLENARE Is
ALLENARE is a personal fitness and nutrition coaching app. It uses artificial intelligence to generate workout plans, nutrition targets, and coaching feedback based on the information you provide and the goals you set. The Service is a general fitness and wellness tool. It is not a medical device, healthcare service, or substitute for professional advice. See Section 9 (Health Disclaimer).
4. Your Account
To use most features, you must create an account with a valid email address and password. You are responsible for:
- Keeping your login credentials confidential.
- All activity that occurs under your account.
- Notifying us promptly at support@allenare.fit if you suspect unauthorized use.
You may not share your account, sell it, or let others use it. We may suspend or terminate accounts that violate these Terms (see Section 14).
5. Free Trial
We offer a 14-day free trial that provides full access to the Service. No credit card is required to begin the trial. The trial is limited to one per person. We may modify or discontinue trial offers at any time. At the end of the trial, you will need an active paid subscription to continue using premium features; we will not charge you automatically unless you choose to subscribe.
6. Subscriptions, Billing, and Auto-Renewal
Pricing
Premium access is offered as an auto-renewing subscription. Current pricing is $14.99 USD per month or $89.99 USD per year. We may also offer limited promotional rates (for example, a discounted "Founding Member" annual rate for early subscribers). Prices are shown in the app before you purchase and may vary by region and currency. We may change prices on a going-forward basis; changes will not affect the current term you have already paid for.
Payment through the App Stores
Subscriptions are sold and processed through the Apple App Store or Google Play, depending on your device. Payment is charged to your Apple or Google account at confirmation of purchase. We do not collect or store your payment card details. Your purchase is also subject to the applicable app store's terms.
Automatic renewal
Your subscription renews automatically at the end of each billing period (monthly or annual) at the then-current price, unless you cancel at least 24 hours before the end of the current period. Your Apple or Google account will be charged for renewal within 24 hours before the period ends.
Managing and cancelling
You can manage or cancel your subscription at any time in your device settings:
- iOS: Settings → your name → Subscriptions.
- Android: Google Play → Profile → Payments & subscriptions → Subscriptions.
Cancelling stops future renewals. You keep access until the end of the period you have already paid for.
Refunds
Because subscriptions are processed by Apple and Google, refunds are handled under their policies, and refund requests must generally be made to Apple or Google rather than to us. We do not control and cannot guarantee app store refund decisions. Nothing in this section limits any non-waivable rights you have under applicable consumer protection law.
7. AI-Generated Content and Its Limitations
The Service uses AI to generate plans, recommendations, and coaching responses. By their nature, AI outputs:
- May be inaccurate, incomplete, or not suitable for your specific circumstances;
- Are generated automatically and are not reviewed by a human professional before you see them; and
- Should be treated as general suggestions, not personalized professional advice.
You are responsible for using your own judgment, and for consulting an appropriate qualified professional, before acting on any AI-generated recommendation. Do not rely on the Service for any decision where inaccurate output could cause injury, harm, or loss.
8. Your Content
"Your Content" means information you enter or upload — including workout logs, nutrition logs, body metrics, progress photos, notes, and voice input. You retain all rights to Your Content.
You grant us a limited, non-exclusive license to host, store, process, and display Your Content solely to operate and provide the Service to you (for example, to generate your plans and track your progress). We do not sell Your Content, and we do not use it to train AI models. How we handle Your Content is described in our Privacy Policy.
You are responsible for Your Content and represent that you have the right to provide it and that it does not violate any law or third-party right.
9. Health Disclaimer
ALLENARE is not a medical service and does not provide medical advice. The plans, recommendations, and information provided through the Service are for general fitness and informational purposes only. They are not a substitute for professional medical advice, diagnosis, or treatment.
Always consult a qualified healthcare provider before beginning any exercise program, changing your diet, or acting on information from the Service — especially if you are pregnant, have an injury, or have any medical condition. Never disregard or delay seeking professional medical advice because of something you read or received in the app. If you experience pain, dizziness, shortness of breath, or any medical emergency, stop and seek medical attention immediately. You participate in any exercise or nutrition program at your own risk.
10. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of these Terms.
- Reverse engineer, decompile, copy, or create derivative works from the Service, except where the law permits.
- Probe, scan, overload, or attempt to gain unauthorized access to the Service or its systems.
- Scrape, spider, or use bots or automated means to access the Service.
- Resell, sublicense, or commercially exploit the Service or its content without our permission.
- Upload content that is unlawful, infringing, or that contains malware.
- Misrepresent your identity or another person's information.
11. Intellectual Property
The Service — including the ALLENARE name, logo, software, design, text, and other content we provide (excluding Your Content) — is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, personal, non-transferable, revocable license to use the Service for your own non-commercial use, subject to these Terms. We reserve all rights not expressly granted.
12. Third-Party Services
The Service relies on and may link to third-party services, including the Apple App Store, Google Play, Apple Health, Google Health Connect, Anthropic (for AI processing), Supabase (for data storage), and public food databases. Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services and do not control their content or practices.
13. Disclaimers and Limitation of Liability
To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that results will meet your expectations.
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or relating to your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us for the Service in the 12 months before the claim, or CAD $100.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. In those places, the above exclusions and limits apply only to the extent permitted by law, and nothing in these Terms limits any rights you have that cannot be waived under applicable consumer protection law.
14. Suspension and Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or if we discontinue the Service. If we terminate your account without cause while you have a paid subscription, we will provide a pro-rated refund for the unused portion where required by law or app store policy. Sections that by their nature should survive termination (including Sections 8, 9, 11, 13, 15, and 16) will continue to apply.
15. Changes to the Service and These Terms
We are continually improving the Service and may add, change, or remove features. We may also update these Terms from time to time. If we make material changes, we will notify you through the app or by updating the "Last updated" date above. Your continued use of the Service after changes take effect means you accept the updated Terms. If you do not agree, stop using the Service and cancel your subscription.
16. Governing Law and Disputes
These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable there, without regard to conflict-of-laws principles. Subject to any non-waivable rights you have under the consumer protection laws of your place of residence, you agree that the courts located in Quebec, Canada will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service. You agree to first contact us at support@allenare.fit to try to resolve any dispute informally before starting a formal proceeding.
17. Apple- and Google-Specific Terms
If you download the app from the Apple App Store, you acknowledge that these Terms are between you and us, not Apple, and that Apple is not responsible for the app or its content. Apple has no obligation to provide support or maintenance for the app. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Similar acknowledgements apply to Google for apps obtained through Google Play. Your use of the app must also comply with the applicable app store's usage rules.
18. General
These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Service. If any provision is found unenforceable, the rest will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
19. Contact
Questions about these Terms? Contact us:
- General support: support@allenare.fit
- Privacy & data requests: privacy@allenare.fit
- App: ALLENARE